Terms of Purchase

TERMS OF PURCHASE

By purchasing any digital products, resources, legal templates or courses (“Materials”, “Products”) from Natalie Puglisi, PC (“Company”, “we”, or “us”), you agree and consent to the following legal terms and conditions that govern the sale of the Product and that form a legal agreement between you and the Company, its affiliated subsidiaries and related entities. The term “you” refers to any purchaser and/or user of any of our Products.

By purchasing any of our Products you are agreeing to the Terms of Purchase, also referred to as "Terms of Service", as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with these Terms of Service, please do not purchase our Product(s).

CHANGES TO TERMS OF SERVICE

We reserve the right to amend or update these Terms of Service at any time with or without notice to you, and may also add new features or functionality to, or change or remove existing features or functionality from, the Product(s) that will be subject to the Terms of Service. Any User who continues to use the Product(s) after any changes are made will be deemed to have agreed to those changes. By accepting these Terms of Service, you acknowledge that you have read them carefully.

ARBITRATION NOTICE

These Terms of Service require that the dispute between you and Company will be resolved by binding, individual arbitration on an individual basis, rather than jury trial, and limit the remedies available to you in the event of a dispute. You understand that you waive your right to participate in a class action lawsuit or class-wide arbitration and that you are waiving certain other legal rights and you are voluntarily agreeing to do so.

USE AND CONSENT

By purchasing any of our Products, you acknowledge and agree to abide by these Terms of Service as well as our Disclaimer, Terms and Conditions, and Privacy Policy, and any and all other Terms and Conditions that may apply.

All of our Products are intended solely for users who are eighteen (18) years of age or older. Any purchase of our Products by anyone under age 18 is unauthorized, unlicensed, and in violation of these Terms of Service. By purchasing our Products, you represent and warrant that you are at least 18 years old.

ACCURACY OF MATERIALS

Company makes every effort to accurately describe and display our Products on our Website. You agree and acknowledge that, from time to time, items might be mispriced, described in an inaccurate manner, or unavailable. Company does not guarantee the accuracy or completeness of the information provided on our Website relating to the Product prices, exact Product functionality, purpose of use, fitness for a particular purpose, colors, shapes, or sizes as depicted on our Website or regarding any Product availability.

REFUND POLICY

The purchase of any Products is non-refundable under any circumstance upon purchase due to the immediate nature of delivery of the digital product(s). You further agree and acknowledge that changing your mind about the Products shall not entitle You to a refund. Unless otherwise provided by law and in this Agreement, you acknowledge that we do not offer refunds for any portion of your payment for any of our Products, and no refunds will be provided to you at any time.

CHARGEBACKS

You are completely responsible for all charges, fees, and taxes arising from any digital product purchase. By purchasing any Products, You agree to allow Natalie Puglisi, PC to use the submitted credit card as the payment method for your purchase. You further agree that you shall not file any dispute or chargeback with Your credit card company, bank or any other financial institution. Company reserves the right to collection of any and all additional fees, costs, expenses and service charges which may be associated with filing of such a dispute, chargeback, reversal request or recollection claim, without limitation, court costs and attorney’s fees.

In the event that a chargeback is placed on a purchase, or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.

You agree and acknowledge that a filing a filing a false chargeback claim is illegal and considered to be Chargeback Fraud (“friendly fraud”) and could result in a finding of bank (wire) fraud, which does carry a fine. Company retains the right to have Affirm as well as the bank which holds the card you used to make the purchase investigate your claim based upon chargeback fraud allegations, which could result in a ban from Company’s services and products as well as the termination of your banking relationship.

 PROMOTIONS

From time-to-time Company may offer promotions and/or sales via marketing and advertising. You are entitled to the promotions, sales and/or bonuses offered at the time of purchase only and You understand that promotions, sales and/or bonuses are not retroactive or proactive. Company reserves the right to change or alter such promotions, sales and/or bonuses in its sole discretion.

LEGAL TEMPLATE DISCLAIMER

All contract templates are based under United States general contract laws and are not State specific. Clauses and provisions contained in the legal templates should be reviewed by an attorney located in your State in order to ensure compliance with State and local laws.

DISCLAIMER FOR CANADIAN BUSINESS OWNERS

Although certain contract templates may be available for use in Canada, the clauses and provisions contained in the legal templates should be reviewed by an attorney located in your Providence in order to ensure compliance with Canadian and local laws.

NO ATTORNEY-CLIENT RELATIONSHIP IS FORMED

No Attorney-Client relationship is formed between You and Company by purchasing any of the Products and/or legal templates from Company. You are solely responsible for modifying and updating this document, should you choose to do so on your own or with the assistance of an attorney located in your State. Should you desire legal assistance in order to modify a legal template or contract clause, you may enter into a separate engagement with Company in order to enter into an Attorney-Client relationship.

PASSWORDS AND USER ACCESS

In order to use the website, or certain features of, you may be issued or asked to create a username and password of your choosing. You are responsible for maintaining the confidentiality of the username and password and are responsible for all activities that occur while using your username, password, or account, and to protect your own password from disclosure to others. Company does not permit you to share your username and/or password and we reserve the right to immediately terminate your access to the Products, group, or any other related communications. Company is not liable for any loss or damage arising from your failure to protect your password or account information. If you share your password(s) with anyone, they may be able to obtain access to your personal information at your own risk. You agree to notify Company immediately of any unauthorized use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. By using our Products, you agree to enter true and accurate information as part of the registration, purchase process, and otherwise. If you enter a false email address, we have the right to immediately deactivate your account. We will use our best efforts to keep your password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

INTELLECTUAL PROPERTY RIGHTS

Our Products derived from, are the property of Company and/or our affiliates or licensors, and are protected by US Patent and Trademark laws, copyright laws, and other intellectual property laws. When you purchase a Product, you are agreeing that you are clearly and expressly prohibited from copying in whole or in part.

By purchasing our Products, you specifically acknowledge and agree that you are expressly prohibited from the following:

·       You shall not engage in improper and/or unauthorized use of our Products, which includes but is not limited to modifying, copying, reproducing, republishing, uploading, posting, transmitting, translating, selling, creating derivative works, exploiting, or distributing in any manner or medium, for your own business/commercial use or in any way that earns you money.

·       You shall not participate in the following:

o   Copying, sharing, adapting, stealing, duplicating, sharing, trading, reprinting, republishing, selling, distributing, modifying, reproducing, uploading, posting, transmitting, translating, or creating derivative works related to our Products.

o   Representing yourself out to be the creator of our Products in whole or in part.

o   Engage in any activity using our Products for your personal use, in a business/commercial use, or in any way that earns you money.

You understand and agree that engaging in the prohibited use or the improper and/or unauthorized use of our Products as set forth in these Terms of Service is considered theft and stealing and we retain the right to prosecute theft to the full extent of the law. You further agree and understand that prohibited use, improper and/or unauthorized use may give rise to a civil claim for damages and/or be a criminal offense.

Any trademarks, taglines, and logos displayed on Products are trademarks belonging to us. All trademarks reproduced in this Website, which are not the property of, or licensed to us, are acknowledged on the Website. Any use including framing, meta tags, or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without our express written consent, or permission granted herein.

For those trademarks, taglines, and logos for which you are granted permission to use, the trademark indicia must be included at all times. Any marketing or promotional tools and/or Product titles or any other title or information of ours bearing the trademark symbols (™) or ® may not be used by you for any reason without our express written permission.

All rights not expressly granted in these terms or any express written license, are reserved by us.

LIMITED LICENSE TO USE THE PRODUCT(S)

You are granted a ONCE revocable, worldwide, non-exclusive, non-transferable license to download, view, edit, copy and print the Product(s). Your purchase is solely for Your individual use with respect to Your business, and shall not to include any reproduction, copying, or any other use of the Product(s) for resale or distribution.

Should You violate this license by giving, selling a copy of our template(s) to any third party or providing your username and password to anyone other than yourself, Company reserves the right to charge the card on file or invoice You for the licenses you have gifted to others, revoke Your access to our template(s) permanently, and/or sue for any and all damages.

PRIVACY

Please review our full Privacy Policy for how we use and handle all of your billing information as well as your rights to such information.

 ASSUMPTION OF RISK & DISCLAIMER

As a Licensee, you agree that using our Products is done at your own risk and acknowledge that these Products are for personal use only. You assume all risks.

INDEMNIFICATION

You agree at all times to defend, indemnify, and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs, and expenses, including legal fees and expenses, arising out of or related to our Products, or your breach of any obligation, warranty, representation or covenant set forth in these Terms of Service or in any other agreement with us.

LIMITATION OF LIABILITY

We will not be held responsible or assume any liability in any way for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition, or issue, or otherwise, due to any act or default of anyone or any business, whether owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise, affiliated with us.  We do not assume liability for any owners, staff, agents, joint venture partners, contractors, vendors, affiliates, or otherwise who is engaged in rendering our Products, or in any way or in any location. In the event that you use our Products or any other information provided by us or affiliated with us, we assume no responsibility.

RELEASE OF CLAIMS

In no event will we be liable to any party for any type of direct, indirect, special, incidental, equitable, or consequential damages for any use of or reliance on our Products, or on those affiliated with us in any way, and you hereby release us from any and all claims; including, without limitation, those related to personal injuries, accidents, misapplication of information, or any other loss, physical or mental disease, condition or issue, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.

These Terms of Service require the use of arbitration on an individual basis to resolve disputes, rather than jury trials, and limit the remedies available to you in the event of a dispute. You fully understand and agree that by enrolling in, purchasing, and/or using any of our Products that you are waiving certain legal rights and you are voluntarily agreeing to do so.

MAXIMUM DAMAGES

The sole remedy for any actions or claims shall be limited to and shall not exceed the total monies paid by You for the Product(s) purchased under this Agreement.

 ERRORS AND OMISSIONS

Our Products may, at times, contain minor errors and/or omissions. Company shall be held harmless for such errors and omissions, and any inadvertent omission or error and Company shall not incur liability or damages. You are required to report any errors or omissions within template digital products as soon as practicable to Company, and any reported errors or omissions will be rectified as soon as possible after discovery. The discovery of any errors and/or omissions shall not entitled to you reimbursement of the cost of purchase of any Products.

NO WARRANTIES

All Products are provided “as is” and Company shall offer no warranty, explicit or implied, regarding any Products, legal templates or clauses, regarding such Products, legal templates, freebies and resources under this Agreement including but not limited to, any implied warranties of merchantability or fitness for a particular purpose. Obtaining materials available through this Website is done at Your own discretion and at Your own risk. Company makes no warranty that the Website, Products or Materials will be accurate and reliable in all instances.

NO GUARANTEES

Company makes no guarantees related to results, including financial or other personal or business gains, and interpersonal relationships with your clients and/or customers, of any Product(s) purchased by You. We also make no guarantees that Our Product(s) do not contain minor errors or omissions.

PURCHASE AND ONLINE COMMERCE

By purchasing or accessing our Products, you grant permission to Company to automatically charge your credit, debit card, ApplePay, Shop Pay or PayPal account, either as a single purchase or ongoing purchase, as a method for payment without any additional authorization, for which you shall receive an electronic receipt of such transaction.

All information obtained during your purchase or transaction for our Products and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us and our payment processing company.  Per our Privacy Policy, please make sure that you review the privacy policy of our payment processor.

Payment processing companies and Merchants may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies of the payment processing companies and Merchants. In addition, when you make certain purchases through our Products, you may be subject to the additional terms and conditions of a payment processing company, Merchant, or us that specifically apply to your purchase. For more information regarding a Merchant and its terms and conditions that may apply, visit that merchant’s Website and click on its information links or contact the Merchant directly.

You release us, our affiliates, our payment processing company, and Merchants from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase through or use of our Website or its Content.

You agree to only purchase goods for yourself or for another person for whom you are legally permitted to do so or for whom you have obtained the express consent to provide their name, address, method of payment, credit card number, and billing information.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf. You agree to use our Products for legitimate, non-commercial purposes only and not for speculative, false, fraudulent, or illegal purposes.

If you make a purchase from one of our affiliates, or any other individual or company through a link provided on or through our Products (“Merchant”), all information obtained during your purchase or transaction and all of the information that you give as part of the transaction, such as your credit card number and contact information, may be collected by the merchant and their payment processing company as well. Your participation, correspondence, or business dealings with any affiliate, individual, or company on or through our Products and all purchase terms, conditions, representations, or warranties associated with payment, refunds, and/or delivery related to your purchase, are solely between you and the Merchant. You agree that we shall not be responsible or liable for any loss, damage, refunds, or other matters of any sort incurred as the result of such dealings with a Merchant.

ENTIRE AGREEMENT

This is a binding Agreement that incorporates the entire understanding of the Parties, supersedes any other written or oral agreements between the Parties, and any modifications must be in writing, signed by both Parties, and physically attached to the original agreement.

SEVERABILITY AND NO WAIVER

In the event that any part of this Agreement is found to be invalid or unenforceable, the remainder of this Agreement shall remain valid and enforceable. Any failure by one or both Parties to enforce a provision of this Agreement shall not constitute a waiver of any other portion or provision of this Agreement.

TRANSFER

This Agreement cannot be transferred or assigned to any third party by the Purchaser without the consent of Company.

DISPUTE RESOLUTION

It is the intent of Company that should any differences arise, we could work them out amicably through written correspondence. However, should we be unable to seek resolution within a reasonable time, you agree now that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, selected jointly, in accordance with the American Arbitration Association Rules. Prior to seeking arbitration, you must send an e-mail to us at hello@heycontract.com and include all of your reasons for dissatisfaction with your Product. You understand and agree now that the only remedy that can be awarded to you through arbitration is full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you. We both agree now that the decision of the arbitrator is final and binding and may be entered as a judgment into any court having the appropriate jurisdiction.

By purchasing our Products, you are agreeing to a modification of the statute of limitations such that any arbitration must begin within (1) year of the date of your correspondence referenced above or you waive the right to seek dispute resolution by arbitration or take any other legal action. 

You also agree that should arbitration take place, it will be held in Santa Barbara, California and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.

In the event of a dispute between us, you agree to not engage in any conduct or communications, public or private, including on social media, designed to disparage us, our Company, or any of our Products. Where requested by law or arbitration, of course, you are not prohibited from sharing your thoughts and opinions as a part of the legal process.

If any terms of these Terms of Service are construed to be invalid or unenforceable for any reason, it shall not affect the validity or enforceability of any other term which shall be given full force and effect.

 GOVERNING LAW

These Terms of Service shall be governed by the laws of the State of California, regardless of the conflict of laws principles thereof.

If you have any questions about any term of these Terms of Service, please contact us at hello@heycontract.com. Thank you.

Additionally, please review the terms of our Privacy Policy for how your information is stored and shared.

 

Last Updated: June 10, 2025